Bug Tracker

Comprehensive issue tracking and management

Our advanced bug tracking system helps us efficiently manage, prioritise, and resolve software issues to ensure the highest quality standards.

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Issue Management

Track, manage, and resolve software issues with our comprehensive bug tracking system.

Access Bug Tracker

Mantis Bug Tracker

Our professional bug tracking system provides comprehensive issue management, allowing you to report bugs, track progress, and collaborate with our development team.

  • Report new issues and bugs
  • Track issue status and progress
  • Collaborate with development team
  • View resolution history
Open Bug Tracker

Secure access to our issue tracking system

Issue Priorities

Critical

System crashes, security vulnerabilities, or complete functionality loss. Immediate attention required.

High

Major functionality issues, significant performance problems, or important features not working.

Medium

Minor functionality issues, UI problems, or features that work but could be improved.

Low

Cosmetic issues, minor improvements, documentation updates, or feature requests.

Bug Reporting Process

1. Report Issue

Create a detailed bug report with steps to reproduce, expected vs actual behaviour.

2. Review & Triage

Our team reviews the issue, verifies the problem, and assigns appropriate priority.

3. Development

Issue is assigned to developer for investigation and resolution.

4. Resolution

Issue is resolved, tested, and marked as complete with resolution details.

Issue Status Guide

Status Definitions

New Issue has been reported but not yet reviewed
Assigned Issue is being actively worked on by a developer

Resolution Status

Resolved Issue has been fixed and is ready for testing
Closed Issue has been resolved and verified as complete

Best Practices for Bug Reporting

What to Include:

  • Clear, descriptive title
  • Step-by-step reproduction steps
  • Expected vs actual behaviour
  • Environment details (OS, browser, etc.)

Additional Information:

  • Screenshots or videos if applicable
  • Error messages or logs
  • Frequency of occurrence
  • Workarounds if available